HR Administrator Town Shoes Limited

HR Administrator

Town Shoes Limited

About Us

There’s no place like Town! We have the hottest brands, teams who love shoes & fashion, unlimited career opportunities.


Town Shoes Limited has been part of the Canadian retail landscape for over 60 years!  We are a fashion footwear retailer with 200+ retail locations across five banners.  Our people make the difference at Town Shoes!  We are a diverse group of energetic, passionate and innovative footwear enthusiasts delivering epic customer service.  It’s more fun at Town!


  • Processing accurate and timely enrolments, changes and member terminations for group benefit and retirement programs

  • Coordinate Short Term Disability program including application processes, facilitating communication with third party provider & internal stakeholders and monitor for successful return to work

  • Conduct new hire orientations with Associates joining our Support Centre team including the completion of new hire paperwork, review of policies, time and attendance and e-Learning platform

  • Respond to HR issues and inquiries received from Store locations using SOC, our online communication tool. Escalate and partner with others on the HR team to resolve issues as required

  • Quarterly administration of the Long Service Award Program including running reports to identify service award eligible Associates and distribution of awards to field teams

  • Process Associate Discount Card requests and distribute cards to the field

  • Assist in posting jobs and conducting reference checks as required

  • Sitting at reception, you will have reception responsibilities including greeting guests and managing deliveries, phone calls, and mail

  • Assist with outbound courier package processing and process outgoing mail daily

  • Maintain up-to-date internal HR filing

  • Other responsibilities as assigned and representative of the role



  • Completion of a post-secondary education in Human Resources Management, related program, or equivalent experience

  • Strong interpersonal skills to successfully build relationships and communicate with internal and external partners

  • Exhibit initiative; willingness to learn, and a desire to excel

  • High attention to detail; ability to ensure accuracy of work output

  • Ability to maintain confidentiality of sensitive information at all times, high level of integrity

  • Knowledge of relevant employment legislation (ESA, OHSA, Human Rights Code, etc.)

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